Viết bức thư bằng tiếng Anh để hồi đáp lại bức thư sau
Dear Uba
this is to say that i had a really bad experience with Uba yesterday. i ordered the car from Westfield mall and was waiting as you wrote in the app in Lobby 2 .However ,i was waiting for 40 minutes and the app kept changing the driver every five minutes . i called one of the drive that the app provided me and he screamed at the when i said i had been waiting for long time . Suddenly the app cancelled my trip and even though you charged me the trip and wasted my time waiting
So, i would like to receive my money back
thanks