Complete the text with the correct past form of these verbs

Complete the text with the correct past form of these verbs.

ask     book     cost     have     reach     smoke     take off     wait

I am writing to complain about the summer holiday my family took with you to Crete last August. Our flight    (1) ....two hours late, and, to make matters worse, there wasn’t any food left by the time the flight stewards (2) .... our row in the plane. We thought we (3)... a free transfer from the airport to the hotel, but when we came into arrivals no-one (4) ... for us. We had to get a taxi instead and it (5) ... fifty Euros! But there was worse to come. The previous holiday makers   (6) .... in our rooms and so they smelled very strongly of smoke. We (7).... for our money back, but changed our minds when the hotel manager came and talked to us. He said he was sorry we (8)... such a bad experience so far and arranged for us to have non-smoking rooms. He also ordered us a free meal on room service when he found out that we hadn’t eaten. I still think we should get some money back, though.

Làm hộ mik câu 7 thôi nha mn. Mik cảm ơn. Nó hơi khó tí nhá.