You need to write a response to an email that you will read. What your response needs to include is in the directions so make sure you also read the directions carefully

Note: You need to write a response to an e-mail that you will read. What your response needs to include is in the directions so make sure you also read the directions carefully.
Dear Mr. Anders,
I want to apologize for missing our appointment on Saturday. It was very unprofessional on my part to not inform you on time. I would like you to know that I was caught up in an emergency situation with another patient.
I know how busy you are, and missing an appointment would require a lot of planning on your part. I totally respect your time. I want to assure you it will not happen again. I usually make sure my patients are informed if I am unable to make an appointment. I regret that I could not inform you ahead of time. I am very sorry if I caused you any trouble.
Please let me know if I can do anything else to help you. You have your next appointment on coming Thursday. I look forward to seeing you then. If you need to visit me before that, please let me know exactly when you would like to schedule your appointment.
Thank you for your patience. Should you have any concerns, please contact me.
Sincerely,
Jack Dylan
Direction: As if you are Mr. Anders, read the letter and give a suitable response.