Choose the correct answer

1. There are 7 optional parts in a business letter. They are: file number, _________, attention line, subjec line, added information, postscript, mailing instruction.
A. salutation
B. confidential
C. inside address
D. complimentary close

2. In general, a finished resume should not be more than______page(s).
A. one
B. two
C. half a
D. three

3. The four areas you must take into consideration for each business letter are Subject, Purpose, Style, and__________.
A. Organization
B. Content
C. Audience
D. A+B+C

4. Five factors to create an effective complaint are:
A. Concise, authoritative, factual, constructive and friendly
B. Concise, authoritative, factual, constructive and concrete
C. Concise, authoritative, factual, constructive and correct
D. Concise, authoritative, factual, constructive and clear

5.The experience section of your resume includes your_________history.
A. life
B. work
C. academic
D. job-seeking

6._________ your inquiry letter by offering the reader some incentive for responding.
A. Start
B. Highlight
C. Conclude
D. Develop

7. A counteroffer is an _________made in response to another offer.
A. agreement
B. answer
C. offer
D. idea

8. An order in general should include a mode of transporting goods, form of payment, and a suggested _________ of delivery.
A. tip
B. place
C. chance
D. date

9. General order is confirmed request by one party to another to buy, sell, deliver, or receive goods or services under specified_________.
A. terms
B. conditions
C. situation
D. A and B

10. A final court order is called _________
A. mandate
B. authoritative mandate
C. judgement
D. command