Work with a partner. Imagine that you have been using some of the services provided by Thanh Ba Post Office

Work with a partner. Imagine that you have been using some of the services provided by Thanh Ba Post Office (you have learnt about this post office in Reading section). Discuss the things that may make you satisfied (or dissatisfied) with the services there. The ideas below might be useful to you.

- The opening hours of the post office - too late/too early... 

- The quality of the equipment - good/bad/poor quality/needs repairing...

- The security conditions of the post office - good poor security condition/ no one to keep motorcycles or bicycles/pickpockets... 

- The attitude of the staff - polite/helpful/rude/arrogant

- The prices of the services - low/high/reasonable...

- The punctuality of delivery of letters and newspapers - always/never punctual/ sometimes late/ letters and newspapers are lost...