47. Dear Sir or Madam, b. I would like RocketTech to repair my laptop or provide a new one as soon as possible. a. I called RocketTech's customer hotline and waited 30 minutes to speak to someone. Finally, I spoke to your colleague, Andy. He said he would speak to his manager and call back in ten minutes. That was three hours ago. d. On Friday, November 27th, I bought a Link76 laptop from your website and it is not working. c. The laptop has two main problems. It overheats when I play games and it keeps crashing when I do my homework. It also sometimes slows down when I watch movies. I look forward to your reply. Yours faithfully, June Evans