Question 13 - 15 refer to following conversation: M-Cn: Hi, Siba. Do you need help taking those files up to our office? It looks like you have your hands full W-Br: If you don't mind, that'd be great. The elevator is still out of order, so we'll have to use the stairs M-Cn: But that broke last week - the maintenance crew should have repaired that by now W-Br: Well, apparently a piece of hardware had to be custom made M-Cn: Ah, I see. Well, at least our office is only on the second floor, so we ...

M-Cn: Hi, Siba. Do you need help taking those files up to our office? It looks like you have your hands full

W-Br: If you don't mind, that'd be great. The elevator is still out of order, so we'll have to use the stairs

M-Cn: But that broke last week - the maintenance crew should have repaired that by now

W-Br: Well, apparently a piece of hardware had to be custom made

M-Cn: Ah, I see. Well, at least our office is only on the second floor, so we don't have to climb too many stairs

W-Br: That's true. Thanks again for carrying some of these files - it would have taken two trips to get them all without your help