Question 19 - 21 refer to following conversation: Good morning, everyone. First, (89) I'd just like to remind you all about the factory inspection that will take place tomorrow. As production line supervisors, you must ensure that we achieve a high score. Failure is not an option. (90) You'll all remember that Martin Kent hurt his arm badly last week while using the sorting and packing machine. This resulted in production being halted for almost two hours. (91) In order to avoid any similar ...

Good morning, everyone. First, (89) I'd just like to remind you all about the factory inspection that will take place tomorrow. As production line supervisors, you must ensure that we achieve a high score. Failure is not an option. (90) You'll all remember that Martin Kent hurt his arm badly last week while using the sorting and packing machine. This resulted in production being halted for almost two hours. (91) In order to avoid any similar incidents, I want you to have a meeting with your workers when you come to work in the morning. Assign each of them to a workstation or machine that matches their experience level. Let's work together to achieve a great result.