Question 9 - 12 refer to following conversation: From: Hong Kong Princess Center Administration To: All Princess Center residents Date: 17 October Subject: Higwam workers to maintain C-level elevators __(1)__ the past week you may have experienced increased wait times for our C-level elevators, which service floors 25 through 36. We have contacted Higwam, our elevator maintenance contractor, who __(2)__ repairs in the elevator shafts. This is to alert all residents that beginning tomorrow and ...

Question 9 - 12 refer to following conversation:

From: Hong Kong Princess Center Administration

To: All Princess Center residents

Date: 17 October

Subject: Higwam workers to maintain C-level elevators

__(1)__ the past week you may have experienced increased wait times for our C-level elevators, which service floors 25 through 36. We have contacted Higwam, our elevator maintenance contractor, who __(2)__ repairs in the elevator shafts.

This is to alert all residents that beginning tomorrow and through the end of the week, you are likely to see Higwam technicians working in the lobby. They are planning to work on one unit at a time in order to keep the others operational while repairs are in progress, so for the next few __(3)__ , there may continue to be prolonged wait times. __(4)__

For any questions, please contact our office. We apologize for the inconvenience and appreciate your patience.

9. __(1)__ the past week you may have experienced increased wait times for our C-level elevators, which service floors 25 through 36.