You get off your plane and make your way to the Baggage Reclaim area. After quite some time spent waiting, their is no sign of your bags and you begin to consider the possibility that they may have gone (1) _________. What should you do? Firstly, don’t panic. The most likely (2) _________ is that your bags simply didn’t make it onto the flight, perhaps because they were mislaid at the departure airport, or perhaps because the aircraft had already (3) _________ its weight allowance. If they fail ...

You get off your plane and make your way to the Baggage Reclaim area. After quite some time spent waiting, their is no sign of your bags and you begin to consider the possibility that they may have gone (1) _________. What should you do?

Firstly, don’t panic. The most likely (2) _________ is that your bags simply didn’t make it onto the flight, perhaps because they were mislaid at the departure airport, or perhaps because the aircraft had already (3) _________ its weight allowance. If they fail to appear on the carousel, report the loss before you leave the baggage hall and go through customs. Recovering your luggage should be no problems, (4) ______ you’ve kept hold of your baggage checks – those little barcodes stuck to the back of your tickets at check-in.

Go to the handling agent’s desk and complete a Property Irregularity Report (PIR) form, (5) _________ describes the checked bag and its contents. Then, ask the baggage-services manager for a contact telephone number and confirm that your bags will be forwarded to your final destination.

After quite some time spent waiting, their is no sign of your bags and you begin to consider the possibility that they may have gone (1) _________. What should you do?