Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks from 23 to 27Face-to-face conversation is a two-way process: You speak to me, I reply to you and so on. Two-way (23)________ depends on having a coding system that is understood by both sender and (24)________, and an agreed convention about signaling the beginning and end of the message. In speech, the coding system is the language ...

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks from 23 to 27

Face-to-face conversation is a two-way process: You speak to me, I reply to you and so on. Two-way (23)________ depends on having a coding system that is understood by both sender and (24)________, and an agreed convention about signaling the beginning and end of the message. In speech, the coding system is the language like English or Spanish; the convention that one person speaks at a time may seem too obvious to mention. In fact, the signals (25)______in conversation and meetings are often (26)______. For example, lowering the pitch of the voice may mean the end of a sentence, a sharp intake of breath may signal the desire to interrupt, catching the chairmans eye may indicate the desire to speak in a formal setting like a debate, a clenched fist may indicate anger. When (27)______ visual signals are not possible, more formal signals may be needed.

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