Part 4. Complete the following paragraph with the given words in the box. Write the answers on your answer
sheet. There is one EXTRA word.
communication y exchange non-verbal 25
Face-to-face conversation is a two-way process: You speak to me, I reply to you and so on. Two-way (26)
understood by both sender and (27)
depends on having a coding system that
receiver 2
use 30
these
and an
agreed convention about signaling the beginning and end of the message. In speech, the coding system is the
language like English or Spanish; the convention that one person speaks at a time may seem too obvious to
in conversation and meetings are often (29)
mention. In fact, the signals that people (28)
For example, lowering the pitch of the voice may mean the end of a sentence, a sharp intake of breath may
signal the desire to interrupt, catching the chairman's eye may indicate the desire to speak in a formal setting
like a debate, a clenched fist may indicate anger When (30)
visual signals are not possible, more
formal signals may be needed.
Bart 5 Write the letter A. B. C. or D on your answer sheet to indicate the underlined part that needs