1. wrote
2. booked
3. received

I (write) (1) ................. am writing...................... to express my dissatisfaction of my stay at the Lord Hotel in London last weekend. I (book) (2) ..................booked .................... the hotel in Sweden and also (receive) (3) ...........received .................. information about the hotel. I (promise) (4) .........was promised ....................... a luxury weekend. However, I (be) (5)..........am not​........................... not satisfied. The room was comfortable, but the traffic from the road opposite the hotel (make) (6) ...................made ................. it impossible to (sleep) (7) ................sleep ............ I (ask) (8) ........asked .............................. for another room, but no single rooms (be) (9) ..............were ................... available. I required room-service one night and I (have) (10) ..................had................ to wait for almost one hour before someone came.