----- Nội dung dịch tự động từ ảnh -----
Toll-free child helpline to support children in Vietnam
In a great effort to reinforce its commitments towards children and their protection,
the government, with support from Plan Vietnam, an international children's
development organisation, set up the first- ever national child helpline (Magic
Number 18001567) in May 2004. The toll-free helpline provides youths, especially
children with access to 24-hour counselling, support, and protection services.
After over ten years of operation, the helpline has received and processed more
than 2.5 million calls from children and adults nationwide. Over half of the calls
came from children and most child callers were in the 11-18 year old age group. They
said that they had suffered from a range of problems, namely school pressures, issues
with classmates, bad health, violence, trafficking or even sexual abuse. All children
who called the helpline received counselling appropriate to their situation. They were
referred to suitable services and places of safety, as a means to provide
comprehensive assistance. Thanks to the constant efforts of experts, consultants as
well as the enthusiastic help of Plan Organisation, the helpline has considerably
contributed to restricting damages to children and assisted them in developing both
physically and mentally.
11-18 year old age group
O 10-15 year old age group
O 5- 10 year old age group