Read the Speaking Strategy. Then read the speaking task and write answer to all the question below. (Đọc Chiến lược Nói. Sau đó, đọc nhiệm vụ nói và viết câu trả lời cho tất cả các câu hỏi bên dưới.)

You are returning a gadget to a shop because one part of it is faulty. Discuss these four issues during your conversation with the shop assistant:

What the gadget is and how much you paid for it.

Which part of the gadget has a problem.

When the problem started.

What you want the shop to do.

Do you want to exchange it or do you want a refund?