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TRUNG TÂM TIẾNG ANH CHO HÔM NAY 731 Đường Vạn Xuân -Hà Nội Điện thoại : (04) 9. 988666 Fax : (04) 9.988667 Thuần túy giáo viên bản ngữ Mỗi lớp không quá 20 học viên Băng học và sách miễn phí Tất cả phòng học có máy điều hòa không khí 5:30 chiều - 8:30 tối |
53 Ho Xuan Huong Street Ha Noi - Viet Nam The Dircctor English for Today Centre 731 Van Xuan Street Ha Noi - Viet Nam 22nd February, 2006 Dear Sir, I am writing to complain about the poor quality of the service at your centre. Everything seems to be worse than what you say in the advertisement. ...................................................................................... ...................................................................................... ...................................................................................... To resolve the problem, I require you to give me the refund. Enclosed is a copy of the receipt I look forward to hearing from you and to getting a quick resolution of problem. Please contact me at the above address or by phone at (04) 7. 222999. Yours faithfully. Do An Duc |
53 Ho Xuan Huong Street Ha Noi - Viet Nam The Dircctor English for Today Centre 731 Van Xuan Street Ha Noi - Viet Nam 22nd February, 2006 Dear Sir, I am writing to complain about the poor quality of the service at your centre. Everything seems to be worse than what you say in the advertisement. First, You say all the teachers at the centre are only the native, but in fact there are only some of them, and to make the matter more worse, a lot of them are professional at all. Second, most of the classes are more than 20 students. And in the advertisement, you say books and tape cassettes are free, but we had to pay for them. And the thing that annoys us so much is most of the rooms are not air-conditioned. Finally, the class time is not the same as that in the advertisement: classes tin late and finish early! To resolve the problem, I require you to give me the refund. Enclosed is a copy of the receipt I look forward to hearing from you and to getting a quick resolution of problem. Please contact me at the above address or by phone at (04) 7. 222999. Yours faithfully. Do An Duc |
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