----- Nội dung dịch tự động từ ảnh -----
Dear Sir / Madam,
I am writing to complain about the service my friends and I received at your restaurant on March 15th.
Firstly, we had booked a table for 9:00 pm but we weren't seated until 10:00 pm. This is far 1) _______ (too long) to keep customers waiting.
Next, the service was 2) _______ (slow). By the time we got our meals, they weren't 3) _______ (warm) to eat. To make things worse, the waiter said that he didn't have 4) _______ (time) to heat them up again because he was 5) _______ (busy).
Furthermore, the restaurant was 6) _______ (noisy). The music was turned on far 7) _______ (loud) and I couldn't hear my friends speak.
As you can imagine, I was extremely upset. I expect a full refund and a written apology.
Yours faithfully,
Martin Baxter